Turn Your Past Appliance Repair Customers Into Qualified Service Opportunities

Appliance repair creates natural opportunities for repeat business because most households rely on multiple major appliances — refrigerators, washing machines, dryers, dishwashers, ovens, ranges, microwaves, and range hoods — and service needs can arise at different times.
A customer who previously called your company for one appliance may later need help with the same unit or a completely different appliance in the home, as well as maintenance, installation, or another service your company provides.

One completed appliance repair does not mean the customer relationship is over — it can be the beginning of future service opportunities across the household.

Reactivation campaigns can be configured around the appliance types and services your company actually provides. The goal is to identify past customers who currently have a relevant service need — whether it involves the appliance you serviced before or another appliance in the household.

The campaign follows your service list — SolidLeads identifies relevant opportunities without promoting services your company does not provide.

SolidLeads can configure appliance reactivation campaigns around the brands your company actually services — from widely used household brands to premium and luxury appliances.

Samsung · LG · Whirlpool · GE · Bosch · KitchenAid · Maytag · Frigidaire · Electrolux · Amana · Kenmore · Miele · Sub-Zero · Wolf · Viking · Thermador · Monogram · JennAir · Dacor · Fisher & Paykel · Gaggenau

Brand coverage is customized for each client based on the manufacturers and appliance types their company services.

SolidLeads builds each appliance reactivation campaign around your customer history, service area, appliance types, brands, services offered, and approved campaign requirements.

We organize available information such as customer location, previously serviced appliance, brand, service performed, and date of the last service.

Outreach is configured around the appliances and brands your company actually services, along with your service areas, offers, and business requirements.

When a past customer expresses a current need for an eligible appliance service, the qualified opportunity is delivered to your team so you can handle the next steps through your normal service process.

You keep your existing service workflow. SolidLeads focuses on reconnecting with past customers and identifying new appliance service needs.

Appliance repair businesses often focus heavily on generating new leads, even though past customers may need service again for the same appliance or a completely different appliance in the home.
Your customer database already contains people who know your company, have used your service before, and may have future repair, maintenance, or installation needs. Reactivation gives you a way to create additional opportunities from those existing relationships instead of starting from zero every time.

A completed repair does not have to be the end of the customer relationship — your database can continue generating service opportunities across the household.

SolidLeads works alongside the systems and processes your appliance repair business already uses. You do not need to migrate your customer database into a new CRM or retrain your team just to start a reactivation campaign.
You provide the customer data and campaign requirements we need, and SolidLeads configures the outreach around your service area, appliance types, brands, business hours, approved offers, and other operating requirements.

SolidLeads adds a customer reactivation layer to your appliance repair business — without asking you to rebuild the systems you already use.

SolidLeads is not another software subscription your team has to manage. Our model is built around delivering qualified appliance service opportunities from your existing customer database.
Instead of paying for seats, dashboards, or message volume, your cost is tied to qualified opportunities that meet the agreed campaign criteria and are delivered to your team.

You pay for qualified appliance repair opportunities delivered — not for access to another marketing tool.

Your past customers may already contain new opportunities for appliance repair, maintenance, installation, and other approved services. A free database analysis can help you understand where reactivation potential may exist before you invest more into acquiring new leads.

Free analysis. No obligation. No need to replace your existing CRM.